FREQUENTLY QUESTIONS

How can I buy Zomo products?

Zomo has distributors that sell both wholesale and retail in Brazil. Find the nearest one to you by sending Zomo a message on our social networks.

I have a lounge and I want it to become FriendZomo. How do I do that?

There are more than 50 registered FriendZomo lounges and we are not accepting new partners right now. But don’t you be upset. New partnerships will be created in the upcoming months. Until then, add your lounge to the waiting list. We can’t wait for you to become part of our family!

How do I put my lounge in the FriendZomo waiting list?

Send Zomo a message on our pages and we will put your lounge on the waiting list.

I am a customer and I want to become FriendZomo. How do I do it?

Just go to the FriendZomo page and sign up.

How can I get Zomo to sponsor my channel?

Zomo does not sponsor YouTube or Instagram chanels, but we have a big heart and there is space in it for everyone. That’s why we always do giveaways and distribute special perks and presents on our pages to the fans who follow and interact with us. Keep an eye on Zomo. Our team is always on and ready to make your day!

How long does it take for the new products to hit the market?

As soon as there is a launching event or official announcement on Zomo’s social networks, the new product will be packed and ready to hit the market in about 20 days. That’s how long it takes for the supply chain to hit every shop in the whole country. So, keep in touch with your favorite tobacco shop and ask for Zomo!

How can I become a Zomo distributor?

In order to become a Zomo distributor, your shop must have a CNPJ (CNPJ is an identification number issued to Brazilian companies by the Secretariat of the Federal Revenue of Brazil).

How can I buy Zomo juices?

Zomo has a remarkable team that sells Zomo’s products. If you want Zomo’s e-liquids, please contact our commercial representative by email: nasser.dia@foa.com.py

How can I get Zomo to sponsor my party / event?

For now, Zomo only sponsors events on FriendZomo lounges. But don’t you be upset. There is a waiting list and Zomo has plans enlarge the Zomo family on the upcoming months. Send us a message on our social networks and we will explain you how to join the waiting list.

How do I get to know about what is coming?

Zomo has its pages on the social networks, in which we talk about everything that is happening in the Zomo world. To know more about what is coming, keep an eye on us!

How can I file a complaint?

Our customer service is always available to help you. In case you need anything, do not hesitate to get in touch via chat on Facebook, Instagram or send us an email: info@zomoofficial.com. We work business hours, from Monday to Friday. If we do not answer you immediately, we will be answering as soon as possible, on the next business day.

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